Xerrian LLC ("Xerrian," "we," "us," or "our") operates the website at https://xerrian.com. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website or contact us.

We collect information you provide directly to us, including:

• Contact form data — your name, email address, and any message you submit.
• Email address — when you contact us or request information.
• Phone number — if you call us or provide it voluntarily.
• Communications — records of correspondence by email or phone.

We also automatically collect certain technical information, including IP address, browser type, pages visited, referring URLs, and session data, used solely for security and site performance. We may use website analytics tools (such as Google Analytics) that collect this data on our behalf. We do not currently use advertising tracking pixels, but this policy will be updated if that changes.

Important: Please do not submit confidential, proprietary, financial, payroll, tax, banking, or sensitive personal information through our contact form. That form is for general inquiries only.

We use the information we collect to:

• Respond to your inquiries and communicate about our services.
• Send information about Xerrian that you have requested.
• Send marketing communications where you have consented or where permitted by law.
• Improve and maintain our website and operations.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

• Service providers — vendors who assist in operating our website, CRM, or email marketing, subject to confidentiality obligations.
• Legal requirements — when required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

We do not disclose current or past client confidential information. Case studies, if published, will be anonymized unless written authorization has been obtained.

We may use cookies and similar technologies for:

• Site performance and functionality
• Analytics and traffic measurement
• User experience improvements

We do not run non-essential tracking cookies before obtaining consent where required. You can control cookie settings through your browser preferences or our Cookie Settings tool. We honor browser-based opt-out signals where legally required, including for California users under applicable law.

We retain contact form submissions and communications for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping. You may request deletion of your information at any time by contacting us at [email protected]. We will respond within a reasonable timeframe consistent with applicable law.

Xerrian uses reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/HTTPS encryption. However, no method of internet transmission is 100% secure. Sensitive documents should only be exchanged through approved secure channels, not through our general contact form.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect, use, disclose, or sell.
• Request deletion of your personal information.
• Opt out of the sale of your personal information (we do not sell personal information).
• Non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. U.S. privacy law is state-by-state. This policy is designed to be scalable as additional state privacy laws come into effect.

If you receive marketing emails from Xerrian, each email will clearly identify Xerrian LLC, use non-deceptive subject lines, include our physical mailing address, and include an unsubscribe link. We honor opt-out requests promptly in compliance with CAN-SPAM. You may opt out at any time by clicking unsubscribe or contacting us directly.

Our website may contain links to third-party websites (such as LinkedIn). Xerrian is not responsible for the privacy practices, content, availability, or accuracy of those sites. We encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page. Your continued use of our website after changes constitutes acceptance of the updated policy.

For privacy-related requests or questions, contact Xerrian LLC: